Safety in play
01/03/2024
Safety is not just a tick box exercise for tombola, safer gambling is in our DNA. We are proactive, not reactive, and regularly interacting with GamCare to improve training and processes in the wider gambling industry.
Want to talk?
Find out more about the work that GamCare does and get in touch below.
How does tombola keep players safe?
We have a number of tools and support in place to support all of our players, keeping bingo fun for everyone.
safeplay tools
We've put together a selection of safeplay tools to help you manage your spending when you play online bingo. From voluntary Self Exclusion to specific limits on your time spent on the game, we've made it simple to stay in control with safeplay.
Online support
When you're playing online bingo, you might have a specific question or concern. At tombola, you can reach our customer support team 24 hours a day, 7 days a week. Whether you need some help setting up your account or have a technical problem, we're here to help. Simply get in touch online, on the phone or by sending us an email and we'll get back to you quickly.
Author bio: Emma Lee is tombola's Head of Safer Gambling and Risk. She loves spending time outdoors with the family, including her lovely border terrier, Stix. Her articles focus on the importance of keeping the fun in gambling and will offer helpful suggestions on how gambling can be enjoyed safely and where help can found if you’re finding it hard to stay in control.
How to contact the tombola safeplay team
Email: safeplay@tombola.com | Telephone: 0800 464 3411 | Live Chat: Start chat with an agent